Top 20 Best Workflow Apps to Boost Your [[workflow]] in 2023
[[workflow app|Workflow apps]] have become essential tools for businesses looking to boost [[productivity]] and streamline operations. With so many options available, it can be tricky to determine which [[workflow]] platforms are the best fit for your needs. This article will overview the top 20 [[workflow app]]s to consider in 2023 to optimize your [[workflow]] and unlock your team's potential.
Why Do You Need a Workflow App?
Before diving into the top apps, it's important to understand what value [[workflow app]]s provide. At their core, [[workflow]] apps help automate business [[process]]es and provide structure for getting work done efficiently. They give visibility into tasks and projects, ensure accountability across teams, and help manage approvals and hand-offs.
[[workflow app|Workflow applications]] essentially act as a central nervous system for your operations by tracking each step and milestone. This saves enormous time and headache compared to trying to manage workflows via email chains and spreadsheets. With a robust platform, you can optimize and scale your systems as your business grows.
Key Features to Look For
When researching your options, keep an eye out for these essential workflow app capabilities:
Customizable [[workflow]] [[automation]]
[[Task management]] integration
Mobile access to manage [[workflow]]s on-the-go
[[Process]] standardization and documentation
Approval routing and status visibility
Integrations with popular software tools
Analytics and reporting
As you evaluate choices, consider which features would provide the biggest efficiency gains and infrastructure improvements. Let's look at the top contenders in more detail.
1. Zoho Flow
Zoho Flow is one of the most full-featured [[workflow app]] options available. Key highlights include:
Workflow Builder - User-friendly drag and drop [[workflow]] builder to automate multi-step processes.
1500+ App Integrations - Connect to all essential business systems.
DocuSign Integration - Streamline approvals and eSignatures.
Analytics - Track key process metrics to optimize workflows.
Free Plan - Packed freemium offer to get started.
With robust management and end-to-end [[process]] control, Zoho Flow stands out as a top choice for custom [[workflow application|applications]] across industries.
2. Nintex Promapp
Promapp focuses squarely on [[process]] [[management]] and documentation combined with workflow features. Consider Promapp if you want to better map, understand, and improve business systems.
Visual Process Mapping - Document procedures with flowcharts and swim lanes.
Centralized Procedures Library - Store organizational policies and playbooks.
Risk & Control Frameworks - Identify process gaps and build controls.
Smart Documenter - Auto-create process documentation from flowcharts.
For many large enterprises, Promapp is the go-to for optimizing [[process]] frameworks company-wide. With Promapp, you get automated workflows alongside the crucial visibility needed to enhance practices.
3. Kissflow
Kissflow touts capabilities to build scalable workflows, tailored to needs from basic to advanced. Highlights include:
Multiple Workflow Types - Support for simple review/approvals to complex multi-step flows.
Custom Forms - Build forms and attach to workflows as needed.
Custom Fields & Rules - Extra range to tailor automated workflows.
3000+ Integrations - Connect the tools you already use.
Analytics - Admin dashboard with usage metrics.
Over 200,000 businesses globally use Kissflow to streamline operations. It's an intuitive pick for configurable cloud-based workflows.
4. Pipefy
Pipefy differentiates itself by offering workflow management through customizable pipelines and boards. Core features include:
Workflow Automation - Set triggers, assign tasks, configure approvals.
Custom Process Templates - Build pipelines tailored to workflow needs.
Cards on Boards - Kanban-style visual task management.
Team Inboxes - Unified views of assignments and notifications.
Reports - Track cycle times, workload, throughput.
For those who want a workflow platform with a Kanban spin for easier visualization, Pipefy is a leading choice worth exploring.
5. Nintex Workflow
Nintex Workflow offers advanced enterprise-grade workflow automation capabilities using easy visual design tools. Consider if you want deep configurability.
Workflow Designer - Build complex workflows with clicks, not code.
Nintex Forms - Easily create forms to attach to workflows.
Nintex DocGen® - Automatically generate documents from workflows.
1,200+ App Connectors - Integrate with common tools.
Nintex Analytics - Get insight into workflows, forms, and apps.
With broad features and integration possibilities, Nintex Workflow stands out for enabling advanced workflows without IT help.
6. KiSSFLOW
KiSSFLOW is a cloud-based BPM platform with an emphasis on usability and customization. Noteworthy aspects include:
Intuitive Interface - User-friendly workflow designer accessible to non-technical users.
Customization - Tailor workflows at all levels with custom forms, fields, SLAs and branding.
3000+ Integrations - Connect common software platforms and databases.
SLA Tracking - Set due dates and track service-level performance.
Mobile Access - Manage workflows anytime from iOS and Android apps.
KiSSFLOW enables robust workflows aligned to specific needs. It's especially useful for coordinating highly configurable business processes across distributed teams.
7. Airtable
Airtable takes a creative approach to workflow management by functioning as a fully customizable database. Consider if you want workflow flexibility.
Visually Interactive Database - Airtable bases look like spreadsheets meets UI design.
Building Blocks - Various blocks with cards, calendars, galleries, and more to display data.
Workflow Automation - Create flows, triggers, reminders, notifications, and approvals.
750+ Integrations - Connect to Zapier, Slack, Salesforce and more.
Permissions & Data Access Controls - Manage access and permissions at a granular level.
With near-endless ability to model data and processes the way you want, Airtable appeals for non-standard workflows not supported by conventional platforms.
8. Appian
Appian is an enterprise low-code platform for workflow and application development. It makes the list for organizations with complex needs.
Low-Code Application Development - Visually develop custom workflow apps fast without coding.
Case Management - Streamline exception handling.
AI Model Management - Operationalize and monitor AI models, with governance.
DevSecOps - Embedded security, testing and monitoring.
Deployment Flexibility - Cloud or on-premises implementation.
Appian sets itself apart with the ability to build custom applications on its powerful BPM engine. Consider if you have advanced, enterprise requirements.
9. Kissflow
KiSSFLOW is a leader in the business process management space. It touts ease of use, customizability, scalability and mobility.
Simple Interface - Intuitive visual designers accessible to line of business users.
Configurability - Highly customizable workflows, forms, routing rules, branding.
Scalability - Handles workflows from simple to very complex.
3000+ Integrations - Connects apps through Zapier, webhooks, APIs.
SLA Tracking - Set due dates and track cycle times.
KiSSFLOW empowers anyone to build workflows aligned to their needs without IT help. It's especially good at coordinating teams working across distributed systems.
10. Stepshot
Stepshot provides an interactive platform to easily map processes and build workflows.
Interactive Process Mapping - Map processes visually with a simple drag-and-drop workflow editor.
Centralized Process Documentation - Visualize processes in standard diagrams and share across the business.
Photo Capture - Use mobile devices to take and upload photos to document processes.
Live Editing - Collaborate across teams to iteratively improve documentation.
Zapier Integration - Connect 1000+ apps to integrate documented processes.
With Stepshot, you get an intuitive way to capture processes combined with tools to refine and connect those procedures across systems. It simplifies adopting a process-oriented approach.
11. Easy Flows
Easy Flows aims to make building workflows...easy. As the name suggests, it focuses squarely on usability and simplicity.
Drag and Drop Workflow Building - Easily visualize workflows with an intuitive designer.
Library of Pre-Made Workflows - Start workflows for common use cases in just clicks.
Responsive Mobile Design - Manage workflows on iOS and Android.
Custom Fields - Capture all needed data within flows.
Zapier Integration - Connect to 1000s of apps to move data between workflow steps.
For light-duty workflows needed on a budget, Easy Flows lowers barriers with an easy learning curve and affordable pricing.
12. ServiceNow
ServiceNow provides a connected digital workflow platform used widely across enterprises. Consider ServiceNow for advanced, strategic requirements.
IT Workflows - Streamline service desk, operations, and development workflows.
Employee Workflows - Automate HR, legal and facilities requests.
Customer Workflows - Manage customer services and field service.
Creative Workflows - Customizable platform to model any workflow.
Connected Platform - Single data model and interface to manage workflows enterprise-wide.
As a mature, unified system, ServiceNow allows you to coordinate complex workflows across the entire organization. It's uniquely positioned to drive digital transformation.
13. Forms On Fire
Forms on Fire focuses squarely on data collection via online forms that can connect to workflows.
Form Building - Create custom data capture forms without coding.
Multi-Page Forms - Build long, complex forms with conditional logic.
Payments - Collect payments and donations through forms.
Workflows & Approvals - Route form data to triggers and reviewers.
Zapier Integration - Connect form data with 1000s of apps.
For the vital task of gathering data from customers, employees and more, Forms on Fire provides an easy-to-use form building workflow tool.
14. HP Peregrine
HP Peregrine provides enterprise business process management capabilities with an emphasis on asset and operational intelligence.
Integration Hub - Bi-directional connectivity with existing systems.
Asset Modeling - Map and define business resources.
Process Modeling and Automation - Analyze and optimize end-to-end processes.
Operational Intelligence - Real-time monitoring, analysis and visualization.
IT, OT and IoT Integration - Connect workflows across information, operational and IoT technology.
With advanced integration features, Peregrine enables enterprises to extract value by improving the interplay between workflows, systems and assets.
15. Happier
Happier provides simple visual tools to map and improve customer journeys. Consider if you want to optimize customer experience workflows.
Impact Mapping - Visualize ideal customer journey stages.
Feedback Surveys - Gather customer insights associated with journey steps.
Analytics Dashboard - Quantify satisfaction by journey phase.
Text Analyzer - Automatically tag and analyze open-ended written feedback.
Slack Integration - Get notifications to stay on top of feedback.
While Happier lacks extensive workflow automation features, it provides an easy way to understand and enrich customer experience through the journey lifecycle.
16. Draw.io
draw.io gives you free-to-use visual workflow diagramming tools for documentation purposes. Best for simple needs.
Visually Mapping Workflows - Map out workflow steps visually using flow charts, org charts, UML diagrams and more.
Drag and Drop Editor - Easily build diagrams with an intuitive editor requiring no training.
Team Collaboration - Simultaneously co-edit diagrams in real-time.
Share and Embed Diagrams - Share visuals publicly or privately embed them in sites.
Export and Integrate - Export diagrams to file formats for external use and integrate via Zapier webhooks into many systems.
While you don't get extensive workflow automation, draw.io gives you free access to great visualization tools to document processes and systems.
17. Flokzu
Flokzu combines visual workflow building with a task inbox for light-duty process management needs.
Simple Workflow Builder - Visually map workflows with an easy-to-use editor.
Task Inbox - Centralized view of assigned workflow tasks across projects.
Commenting - Communicate directly within workflows.
Cloud Storage Integration - Attach files from cloud services.
Zapier Integration - Connect to other productivity apps.
Flokzu gives solopreneurs and small teams an affordable workflow option to start optimizing business operations.
18. Streamtime
Streamtime offers an intuitive interface with robust features to track tasks, projects, schedules, and allocate resources visually.
Task Management - Break down projects into trackable tasks with details and time estimates.
Drag and Drop Scheduling - Visually schedule tasks across a calendar view.
Time Tracking - Log hours tasks for payroll and billing.
Integrated Messaging - Collaborate with team members directly within the platform.
Real-time Progress Tracking - See project status flowcharts update automatically as work completes.
Multiple Project Views - Switch between list, kanban, schedule, and dashboard views.
Streamtime makes project and task coordination highly visual allowing for improved productivity. It works for professional services, agencies, operations, and more.
19. Tallyfy
Tallyfy provides tools to standardize and optimize repetitive "Playbook" workflows across your business in just days.
Playbook Templates - Reusable workflow templates your team can start and submit work through.
Centralized Procedures Tracking - Store company handbooks, policies, IT runbooks in one searchable place with version control
Work Requests - Employees can submit personalized workflow requests as service tickets that route through proper approval channels.
Integration - Connect workflows with the apps your business runs on via API and Zapier.
Analytics - Get visibility into procedure efficiency, completion rates, cycle times.
For companies focused on knowledge management and system documentation, Tallyfy excels through playbook workflows to run operations smoothly at scale.
20. Jobber
Jobber offers a streamlined workflow platform purpose-built for service businesses who dispatch workers into the field.
Schedule Jobs - Use the built-in calendar scheduler or let customers book online.
Match Jobs to Workers - Assign jobs to workers based on availability, skills, and location.
Mobile Worker Apps - Workers can view schedules, log work completed, record expenses, collect signatures and more.
Location Routing - Optimize routes between job sites based on traffic.
Invoicing - Instantly invoice from completed work orders and collect online payments.
For home service, cleaning, HVAC, electrical, plumbing and similar operations, Jobber provides an essential workflow for coordinating field staff and work order delivery.
Key Takeaways - What to Look for in a Workflow App
With the top options laid out, let's summarize key criteria to evaluate when selecting [[workflow]] software:
Integration - Can it connect to essential productivity tools already used across your technology stack?
Ease of use - Are workflow builders accessible for line of business users without IT help?
Customization - Can flows and forms be tailored to your exact needs?
Mobility - Does it provide mobile access and alerts to support a distributed workforce?
Analytics - Does it give visibility into performance metrics for continuous improvement?
Finding the best fit depends heavily on your specific processes and what bottlenecks or challenges you hope to solve. Be extremely clear on top pain points and requirements before purchasing business workflow technology.
Implementing enterprise-grade [[workflow app|applications]] has become tablestakes for leading companies. Choose thoughtfully, integrate completely across systems, automate intelligently, and watch your operations transform.
Top 20 Best Workflow Apps to Boost Your [[workflow]] in 2023
[[workflow app|Workflow apps]] have become essential tools for businesses looking to boost [[productivity]] and streamline operations. With so many options available, it can be tricky to determine which [[workflow]] platforms are the best fit for your needs. This article will overview the top 20 [[workflow app]]s to consider in 2023 to optimize your [[workflow]] and unlock your team's potential.
Why Do You Need a Workflow App?
Before diving into the top apps, it's important to understand what value [[workflow app]]s provide. At their core, [[workflow]] apps help automate business [[process]]es and provide structure for getting work done efficiently. They give visibility into tasks and projects, ensure accountability across teams, and help manage approvals and hand-offs.
[[workflow app|Workflow applications]] essentially act as a central nervous system for your operations by tracking each step and milestone. This saves enormous time and headache compared to trying to manage workflows via email chains and spreadsheets. With a robust platform, you can optimize and scale your systems as your business grows.
Key Features to Look For
When researching your options, keep an eye out for these essential workflow app capabilities:
Customizable [[workflow]] [[automation]]
[[Task management]] integration
Mobile access to manage [[workflow]]s on-the-go
[[Process]] standardization and documentation
Approval routing and status visibility
Integrations with popular software tools
Analytics and reporting
As you evaluate choices, consider which features would provide the biggest efficiency gains and infrastructure improvements. Let's look at the top contenders in more detail.
1. Zoho Flow
Zoho Flow is one of the most full-featured [[workflow app]] options available. Key highlights include:
Workflow Builder - User-friendly drag and drop [[workflow]] builder to automate multi-step processes.
1500+ App Integrations - Connect to all essential business systems.
DocuSign Integration - Streamline approvals and eSignatures.
Analytics - Track key process metrics to optimize workflows.
Free Plan - Packed freemium offer to get started.
With robust management and end-to-end [[process]] control, Zoho Flow stands out as a top choice for custom [[workflow application|applications]] across industries.
2. Nintex Promapp
Promapp focuses squarely on [[process]] [[management]] and documentation combined with workflow features. Consider Promapp if you want to better map, understand, and improve business systems.
Visual Process Mapping - Document procedures with flowcharts and swim lanes.
Centralized Procedures Library - Store organizational policies and playbooks.
Risk & Control Frameworks - Identify process gaps and build controls.
Smart Documenter - Auto-create process documentation from flowcharts.
For many large enterprises, Promapp is the go-to for optimizing [[process]] frameworks company-wide. With Promapp, you get automated workflows alongside the crucial visibility needed to enhance practices.
3. Kissflow
Kissflow touts capabilities to build scalable workflows, tailored to needs from basic to advanced. Highlights include:
Multiple Workflow Types - Support for simple review/approvals to complex multi-step flows.
Custom Forms - Build forms and attach to workflows as needed.
Custom Fields & Rules - Extra range to tailor automated workflows.
3000+ Integrations - Connect the tools you already use.
Analytics - Admin dashboard with usage metrics.
Over 200,000 businesses globally use Kissflow to streamline operations. It's an intuitive pick for configurable cloud-based workflows.
4. Pipefy
Pipefy differentiates itself by offering workflow management through customizable pipelines and boards. Core features include:
Workflow Automation - Set triggers, assign tasks, configure approvals.
Custom Process Templates - Build pipelines tailored to workflow needs.
Cards on Boards - Kanban-style visual task management.
Team Inboxes - Unified views of assignments and notifications.
Reports - Track cycle times, workload, throughput.
For those who want a workflow platform with a Kanban spin for easier visualization, Pipefy is a leading choice worth exploring.
5. Nintex Workflow
Nintex Workflow offers advanced enterprise-grade workflow automation capabilities using easy visual design tools. Consider if you want deep configurability.
Workflow Designer - Build complex workflows with clicks, not code.
Nintex Forms - Easily create forms to attach to workflows.
Nintex DocGen® - Automatically generate documents from workflows.
1,200+ App Connectors - Integrate with common tools.
Nintex Analytics - Get insight into workflows, forms, and apps.
With broad features and integration possibilities, Nintex Workflow stands out for enabling advanced workflows without IT help.
6. KiSSFLOW
KiSSFLOW is a cloud-based BPM platform with an emphasis on usability and customization. Noteworthy aspects include:
Intuitive Interface - User-friendly workflow designer accessible to non-technical users.
Customization - Tailor workflows at all levels with custom forms, fields, SLAs and branding.
3000+ Integrations - Connect common software platforms and databases.
SLA Tracking - Set due dates and track service-level performance.
Mobile Access - Manage workflows anytime from iOS and Android apps.
KiSSFLOW enables robust workflows aligned to specific needs. It's especially useful for coordinating highly configurable business processes across distributed teams.
7. Airtable
Airtable takes a creative approach to workflow management by functioning as a fully customizable database. Consider if you want workflow flexibility.
Visually Interactive Database - Airtable bases look like spreadsheets meets UI design.
Building Blocks - Various blocks with cards, calendars, galleries, and more to display data.
Workflow Automation - Create flows, triggers, reminders, notifications, and approvals.
750+ Integrations - Connect to Zapier, Slack, Salesforce and more.
Permissions & Data Access Controls - Manage access and permissions at a granular level.
With near-endless ability to model data and processes the way you want, Airtable appeals for non-standard workflows not supported by conventional platforms.
8. Appian
Appian is an enterprise low-code platform for workflow and application development. It makes the list for organizations with complex needs.
Low-Code Application Development - Visually develop custom workflow apps fast without coding.
Case Management - Streamline exception handling.
AI Model Management - Operationalize and monitor AI models, with governance.
DevSecOps - Embedded security, testing and monitoring.
Deployment Flexibility - Cloud or on-premises implementation.
Appian sets itself apart with the ability to build custom applications on its powerful BPM engine. Consider if you have advanced, enterprise requirements.
9. Kissflow
KiSSFLOW is a leader in the business process management space. It touts ease of use, customizability, scalability and mobility.
Simple Interface - Intuitive visual designers accessible to line of business users.
Configurability - Highly customizable workflows, forms, routing rules, branding.
Scalability - Handles workflows from simple to very complex.
3000+ Integrations - Connects apps through Zapier, webhooks, APIs.
SLA Tracking - Set due dates and track cycle times.
KiSSFLOW empowers anyone to build workflows aligned to their needs without IT help. It's especially good at coordinating teams working across distributed systems.
10. Stepshot
Stepshot provides an interactive platform to easily map processes and build workflows.
Interactive Process Mapping - Map processes visually with a simple drag-and-drop workflow editor.
Centralized Process Documentation - Visualize processes in standard diagrams and share across the business.
Photo Capture - Use mobile devices to take and upload photos to document processes.
Live Editing - Collaborate across teams to iteratively improve documentation.
Zapier Integration - Connect 1000+ apps to integrate documented processes.
With Stepshot, you get an intuitive way to capture processes combined with tools to refine and connect those procedures across systems. It simplifies adopting a process-oriented approach.
11. Easy Flows
Easy Flows aims to make building workflows...easy. As the name suggests, it focuses squarely on usability and simplicity.
Drag and Drop Workflow Building - Easily visualize workflows with an intuitive designer.
Library of Pre-Made Workflows - Start workflows for common use cases in just clicks.
Responsive Mobile Design - Manage workflows on iOS and Android.
Custom Fields - Capture all needed data within flows.
Zapier Integration - Connect to 1000s of apps to move data between workflow steps.
For light-duty workflows needed on a budget, Easy Flows lowers barriers with an easy learning curve and affordable pricing.
12. ServiceNow
ServiceNow provides a connected digital workflow platform used widely across enterprises. Consider ServiceNow for advanced, strategic requirements.
IT Workflows - Streamline service desk, operations, and development workflows.
Employee Workflows - Automate HR, legal and facilities requests.
Customer Workflows - Manage customer services and field service.
Creative Workflows - Customizable platform to model any workflow.
Connected Platform - Single data model and interface to manage workflows enterprise-wide.
As a mature, unified system, ServiceNow allows you to coordinate complex workflows across the entire organization. It's uniquely positioned to drive digital transformation.
13. Forms On Fire
Forms on Fire focuses squarely on data collection via online forms that can connect to workflows.
Form Building - Create custom data capture forms without coding.
Multi-Page Forms - Build long, complex forms with conditional logic.
Payments - Collect payments and donations through forms.
Workflows & Approvals - Route form data to triggers and reviewers.
Zapier Integration - Connect form data with 1000s of apps.
For the vital task of gathering data from customers, employees and more, Forms on Fire provides an easy-to-use form building workflow tool.
14. HP Peregrine
HP Peregrine provides enterprise business process management capabilities with an emphasis on asset and operational intelligence.
Integration Hub - Bi-directional connectivity with existing systems.
Asset Modeling - Map and define business resources.
Process Modeling and Automation - Analyze and optimize end-to-end processes.
Operational Intelligence - Real-time monitoring, analysis and visualization.
IT, OT and IoT Integration - Connect workflows across information, operational and IoT technology.
With advanced integration features, Peregrine enables enterprises to extract value by improving the interplay between workflows, systems and assets.
15. Happier
Happier provides simple visual tools to map and improve customer journeys. Consider if you want to optimize customer experience workflows.
Impact Mapping - Visualize ideal customer journey stages.
Feedback Surveys - Gather customer insights associated with journey steps.
Analytics Dashboard - Quantify satisfaction by journey phase.
Text Analyzer - Automatically tag and analyze open-ended written feedback.
Slack Integration - Get notifications to stay on top of feedback.
While Happier lacks extensive workflow automation features, it provides an easy way to understand and enrich customer experience through the journey lifecycle.
16. Draw.io
draw.io gives you free-to-use visual workflow diagramming tools for documentation purposes. Best for simple needs.
Visually Mapping Workflows - Map out workflow steps visually using flow charts, org charts, UML diagrams and more.
Drag and Drop Editor - Easily build diagrams with an intuitive editor requiring no training.
Team Collaboration - Simultaneously co-edit diagrams in real-time.
Share and Embed Diagrams - Share visuals publicly or privately embed them in sites.
Export and Integrate - Export diagrams to file formats for external use and integrate via Zapier webhooks into many systems.
While you don't get extensive workflow automation, draw.io gives you free access to great visualization tools to document processes and systems.
17. Flokzu
Flokzu combines visual workflow building with a task inbox for light-duty process management needs.
Simple Workflow Builder - Visually map workflows with an easy-to-use editor.
Task Inbox - Centralized view of assigned workflow tasks across projects.
Commenting - Communicate directly within workflows.
Cloud Storage Integration - Attach files from cloud services.
Zapier Integration - Connect to other productivity apps.
Flokzu gives solopreneurs and small teams an affordable workflow option to start optimizing business operations.
18. Streamtime
Streamtime offers an intuitive interface with robust features to track tasks, projects, schedules, and allocate resources visually.
Task Management - Break down projects into trackable tasks with details and time estimates.
Drag and Drop Scheduling - Visually schedule tasks across a calendar view.
Time Tracking - Log hours tasks for payroll and billing.
Integrated Messaging - Collaborate with team members directly within the platform.
Real-time Progress Tracking - See project status flowcharts update automatically as work completes.
Multiple Project Views - Switch between list, kanban, schedule, and dashboard views.
Streamtime makes project and task coordination highly visual allowing for improved productivity. It works for professional services, agencies, operations, and more.
19. Tallyfy
Tallyfy provides tools to standardize and optimize repetitive "Playbook" workflows across your business in just days.
Playbook Templates - Reusable workflow templates your team can start and submit work through.
Centralized Procedures Tracking - Store company handbooks, policies, IT runbooks in one searchable place with version control
Work Requests - Employees can submit personalized workflow requests as service tickets that route through proper approval channels.
Integration - Connect workflows with the apps your business runs on via API and Zapier.
Analytics - Get visibility into procedure efficiency, completion rates, cycle times.
For companies focused on knowledge management and system documentation, Tallyfy excels through playbook workflows to run operations smoothly at scale.
20. Jobber
Jobber offers a streamlined workflow platform purpose-built for service businesses who dispatch workers into the field.
Schedule Jobs - Use the built-in calendar scheduler or let customers book online.
Match Jobs to Workers - Assign jobs to workers based on availability, skills, and location.
Mobile Worker Apps - Workers can view schedules, log work completed, record expenses, collect signatures and more.
Location Routing - Optimize routes between job sites based on traffic.
Invoicing - Instantly invoice from completed work orders and collect online payments.
For home service, cleaning, HVAC, electrical, plumbing and similar operations, Jobber provides an essential workflow for coordinating field staff and work order delivery.
Key Takeaways - What to Look for in a Workflow App
With the top options laid out, let's summarize key criteria to evaluate when selecting [[workflow]] software:
Integration - Can it connect to essential productivity tools already used across your technology stack?
Ease of use - Are workflow builders accessible for line of business users without IT help?
Customization - Can flows and forms be tailored to your exact needs?
Mobility - Does it provide mobile access and alerts to support a distributed workforce?
Analytics - Does it give visibility into performance metrics for continuous improvement?
Finding the best fit depends heavily on your specific processes and what bottlenecks or challenges you hope to solve. Be extremely clear on top pain points and requirements before purchasing business workflow technology.
Implementing enterprise-grade [[workflow app|applications]] has become tablestakes for leading companies. Choose thoughtfully, integrate completely across systems, automate intelligently, and watch your operations transform.
Top 20 Best Workflow Apps to Boost Your [[workflow]] in 2023
[[workflow app|Workflow apps]] have become essential tools for businesses looking to boost [[productivity]] and streamline operations. With so many options available, it can be tricky to determine which [[workflow]] platforms are the best fit for your needs. This article will overview the top 20 [[workflow app]]s to consider in 2023 to optimize your [[workflow]] and unlock your team's potential.
Why Do You Need a Workflow App?
Before diving into the top apps, it's important to understand what value [[workflow app]]s provide. At their core, [[workflow]] apps help automate business [[process]]es and provide structure for getting work done efficiently. They give visibility into tasks and projects, ensure accountability across teams, and help manage approvals and hand-offs.
[[workflow app|Workflow applications]] essentially act as a central nervous system for your operations by tracking each step and milestone. This saves enormous time and headache compared to trying to manage workflows via email chains and spreadsheets. With a robust platform, you can optimize and scale your systems as your business grows.
Key Features to Look For
When researching your options, keep an eye out for these essential workflow app capabilities:
Customizable [[workflow]] [[automation]]
[[Task management]] integration
Mobile access to manage [[workflow]]s on-the-go
[[Process]] standardization and documentation
Approval routing and status visibility
Integrations with popular software tools
Analytics and reporting
As you evaluate choices, consider which features would provide the biggest efficiency gains and infrastructure improvements. Let's look at the top contenders in more detail.
1. Zoho Flow
Zoho Flow is one of the most full-featured [[workflow app]] options available. Key highlights include:
Workflow Builder - User-friendly drag and drop [[workflow]] builder to automate multi-step processes.
1500+ App Integrations - Connect to all essential business systems.
DocuSign Integration - Streamline approvals and eSignatures.
Analytics - Track key process metrics to optimize workflows.
Free Plan - Packed freemium offer to get started.
With robust management and end-to-end [[process]] control, Zoho Flow stands out as a top choice for custom [[workflow application|applications]] across industries.
2. Nintex Promapp
Promapp focuses squarely on [[process]] [[management]] and documentation combined with workflow features. Consider Promapp if you want to better map, understand, and improve business systems.
Visual Process Mapping - Document procedures with flowcharts and swim lanes.
Centralized Procedures Library - Store organizational policies and playbooks.
Risk & Control Frameworks - Identify process gaps and build controls.
Smart Documenter - Auto-create process documentation from flowcharts.
For many large enterprises, Promapp is the go-to for optimizing [[process]] frameworks company-wide. With Promapp, you get automated workflows alongside the crucial visibility needed to enhance practices.
3. Kissflow
Kissflow touts capabilities to build scalable workflows, tailored to needs from basic to advanced. Highlights include:
Multiple Workflow Types - Support for simple review/approvals to complex multi-step flows.
Custom Forms - Build forms and attach to workflows as needed.
Custom Fields & Rules - Extra range to tailor automated workflows.
3000+ Integrations - Connect the tools you already use.
Analytics - Admin dashboard with usage metrics.
Over 200,000 businesses globally use Kissflow to streamline operations. It's an intuitive pick for configurable cloud-based workflows.
4. Pipefy
Pipefy differentiates itself by offering workflow management through customizable pipelines and boards. Core features include:
Workflow Automation - Set triggers, assign tasks, configure approvals.
Custom Process Templates - Build pipelines tailored to workflow needs.
Cards on Boards - Kanban-style visual task management.
Team Inboxes - Unified views of assignments and notifications.
Reports - Track cycle times, workload, throughput.
For those who want a workflow platform with a Kanban spin for easier visualization, Pipefy is a leading choice worth exploring.
5. Nintex Workflow
Nintex Workflow offers advanced enterprise-grade workflow automation capabilities using easy visual design tools. Consider if you want deep configurability.
Workflow Designer - Build complex workflows with clicks, not code.
Nintex Forms - Easily create forms to attach to workflows.
Nintex DocGen® - Automatically generate documents from workflows.
1,200+ App Connectors - Integrate with common tools.
Nintex Analytics - Get insight into workflows, forms, and apps.
With broad features and integration possibilities, Nintex Workflow stands out for enabling advanced workflows without IT help.
6. KiSSFLOW
KiSSFLOW is a cloud-based BPM platform with an emphasis on usability and customization. Noteworthy aspects include:
Intuitive Interface - User-friendly workflow designer accessible to non-technical users.
Customization - Tailor workflows at all levels with custom forms, fields, SLAs and branding.
3000+ Integrations - Connect common software platforms and databases.
SLA Tracking - Set due dates and track service-level performance.
Mobile Access - Manage workflows anytime from iOS and Android apps.
KiSSFLOW enables robust workflows aligned to specific needs. It's especially useful for coordinating highly configurable business processes across distributed teams.
7. Airtable
Airtable takes a creative approach to workflow management by functioning as a fully customizable database. Consider if you want workflow flexibility.
Visually Interactive Database - Airtable bases look like spreadsheets meets UI design.
Building Blocks - Various blocks with cards, calendars, galleries, and more to display data.
Workflow Automation - Create flows, triggers, reminders, notifications, and approvals.
750+ Integrations - Connect to Zapier, Slack, Salesforce and more.
Permissions & Data Access Controls - Manage access and permissions at a granular level.
With near-endless ability to model data and processes the way you want, Airtable appeals for non-standard workflows not supported by conventional platforms.
8. Appian
Appian is an enterprise low-code platform for workflow and application development. It makes the list for organizations with complex needs.
Low-Code Application Development - Visually develop custom workflow apps fast without coding.
Case Management - Streamline exception handling.
AI Model Management - Operationalize and monitor AI models, with governance.
DevSecOps - Embedded security, testing and monitoring.
Deployment Flexibility - Cloud or on-premises implementation.
Appian sets itself apart with the ability to build custom applications on its powerful BPM engine. Consider if you have advanced, enterprise requirements.
9. Kissflow
KiSSFLOW is a leader in the business process management space. It touts ease of use, customizability, scalability and mobility.
Simple Interface - Intuitive visual designers accessible to line of business users.
Configurability - Highly customizable workflows, forms, routing rules, branding.
Scalability - Handles workflows from simple to very complex.
3000+ Integrations - Connects apps through Zapier, webhooks, APIs.
SLA Tracking - Set due dates and track cycle times.
KiSSFLOW empowers anyone to build workflows aligned to their needs without IT help. It's especially good at coordinating teams working across distributed systems.
10. Stepshot
Stepshot provides an interactive platform to easily map processes and build workflows.
Interactive Process Mapping - Map processes visually with a simple drag-and-drop workflow editor.
Centralized Process Documentation - Visualize processes in standard diagrams and share across the business.
Photo Capture - Use mobile devices to take and upload photos to document processes.
Live Editing - Collaborate across teams to iteratively improve documentation.
Zapier Integration - Connect 1000+ apps to integrate documented processes.
With Stepshot, you get an intuitive way to capture processes combined with tools to refine and connect those procedures across systems. It simplifies adopting a process-oriented approach.
11. Easy Flows
Easy Flows aims to make building workflows...easy. As the name suggests, it focuses squarely on usability and simplicity.
Drag and Drop Workflow Building - Easily visualize workflows with an intuitive designer.
Library of Pre-Made Workflows - Start workflows for common use cases in just clicks.
Responsive Mobile Design - Manage workflows on iOS and Android.
Custom Fields - Capture all needed data within flows.
Zapier Integration - Connect to 1000s of apps to move data between workflow steps.
For light-duty workflows needed on a budget, Easy Flows lowers barriers with an easy learning curve and affordable pricing.
12. ServiceNow
ServiceNow provides a connected digital workflow platform used widely across enterprises. Consider ServiceNow for advanced, strategic requirements.
IT Workflows - Streamline service desk, operations, and development workflows.
Employee Workflows - Automate HR, legal and facilities requests.
Customer Workflows - Manage customer services and field service.
Creative Workflows - Customizable platform to model any workflow.
Connected Platform - Single data model and interface to manage workflows enterprise-wide.
As a mature, unified system, ServiceNow allows you to coordinate complex workflows across the entire organization. It's uniquely positioned to drive digital transformation.
13. Forms On Fire
Forms on Fire focuses squarely on data collection via online forms that can connect to workflows.
Form Building - Create custom data capture forms without coding.
Multi-Page Forms - Build long, complex forms with conditional logic.
Payments - Collect payments and donations through forms.
Workflows & Approvals - Route form data to triggers and reviewers.
Zapier Integration - Connect form data with 1000s of apps.
For the vital task of gathering data from customers, employees and more, Forms on Fire provides an easy-to-use form building workflow tool.
14. HP Peregrine
HP Peregrine provides enterprise business process management capabilities with an emphasis on asset and operational intelligence.
Integration Hub - Bi-directional connectivity with existing systems.
Asset Modeling - Map and define business resources.
Process Modeling and Automation - Analyze and optimize end-to-end processes.
Operational Intelligence - Real-time monitoring, analysis and visualization.
IT, OT and IoT Integration - Connect workflows across information, operational and IoT technology.
With advanced integration features, Peregrine enables enterprises to extract value by improving the interplay between workflows, systems and assets.
15. Happier
Happier provides simple visual tools to map and improve customer journeys. Consider if you want to optimize customer experience workflows.
Impact Mapping - Visualize ideal customer journey stages.
Feedback Surveys - Gather customer insights associated with journey steps.
Analytics Dashboard - Quantify satisfaction by journey phase.
Text Analyzer - Automatically tag and analyze open-ended written feedback.
Slack Integration - Get notifications to stay on top of feedback.
While Happier lacks extensive workflow automation features, it provides an easy way to understand and enrich customer experience through the journey lifecycle.
16. Draw.io
draw.io gives you free-to-use visual workflow diagramming tools for documentation purposes. Best for simple needs.
Visually Mapping Workflows - Map out workflow steps visually using flow charts, org charts, UML diagrams and more.
Drag and Drop Editor - Easily build diagrams with an intuitive editor requiring no training.
Team Collaboration - Simultaneously co-edit diagrams in real-time.
Share and Embed Diagrams - Share visuals publicly or privately embed them in sites.
Export and Integrate - Export diagrams to file formats for external use and integrate via Zapier webhooks into many systems.
While you don't get extensive workflow automation, draw.io gives you free access to great visualization tools to document processes and systems.
17. Flokzu
Flokzu combines visual workflow building with a task inbox for light-duty process management needs.
Simple Workflow Builder - Visually map workflows with an easy-to-use editor.
Task Inbox - Centralized view of assigned workflow tasks across projects.
Commenting - Communicate directly within workflows.
Cloud Storage Integration - Attach files from cloud services.
Zapier Integration - Connect to other productivity apps.
Flokzu gives solopreneurs and small teams an affordable workflow option to start optimizing business operations.
18. Streamtime
Streamtime offers an intuitive interface with robust features to track tasks, projects, schedules, and allocate resources visually.
Task Management - Break down projects into trackable tasks with details and time estimates.
Drag and Drop Scheduling - Visually schedule tasks across a calendar view.
Time Tracking - Log hours tasks for payroll and billing.
Integrated Messaging - Collaborate with team members directly within the platform.
Real-time Progress Tracking - See project status flowcharts update automatically as work completes.
Multiple Project Views - Switch between list, kanban, schedule, and dashboard views.
Streamtime makes project and task coordination highly visual allowing for improved productivity. It works for professional services, agencies, operations, and more.
19. Tallyfy
Tallyfy provides tools to standardize and optimize repetitive "Playbook" workflows across your business in just days.
Playbook Templates - Reusable workflow templates your team can start and submit work through.
Centralized Procedures Tracking - Store company handbooks, policies, IT runbooks in one searchable place with version control
Work Requests - Employees can submit personalized workflow requests as service tickets that route through proper approval channels.
Integration - Connect workflows with the apps your business runs on via API and Zapier.
Analytics - Get visibility into procedure efficiency, completion rates, cycle times.
For companies focused on knowledge management and system documentation, Tallyfy excels through playbook workflows to run operations smoothly at scale.
20. Jobber
Jobber offers a streamlined workflow platform purpose-built for service businesses who dispatch workers into the field.
Schedule Jobs - Use the built-in calendar scheduler or let customers book online.
Match Jobs to Workers - Assign jobs to workers based on availability, skills, and location.
Mobile Worker Apps - Workers can view schedules, log work completed, record expenses, collect signatures and more.
Location Routing - Optimize routes between job sites based on traffic.
Invoicing - Instantly invoice from completed work orders and collect online payments.
For home service, cleaning, HVAC, electrical, plumbing and similar operations, Jobber provides an essential workflow for coordinating field staff and work order delivery.
Key Takeaways - What to Look for in a Workflow App
With the top options laid out, let's summarize key criteria to evaluate when selecting [[workflow]] software:
Integration - Can it connect to essential productivity tools already used across your technology stack?
Ease of use - Are workflow builders accessible for line of business users without IT help?
Customization - Can flows and forms be tailored to your exact needs?
Mobility - Does it provide mobile access and alerts to support a distributed workforce?
Analytics - Does it give visibility into performance metrics for continuous improvement?
Finding the best fit depends heavily on your specific processes and what bottlenecks or challenges you hope to solve. Be extremely clear on top pain points and requirements before purchasing business workflow technology.
Implementing enterprise-grade [[workflow app|applications]] has become tablestakes for leading companies. Choose thoughtfully, integrate completely across systems, automate intelligently, and watch your operations transform.